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FAQ
Orders
Sometimes we can still make adjustments. Contact us as soon as possible via email, chat, WhatsApp or social media, so we can see what is possible.
After placing your order you will receive a confirmation email with a track & trace link to track the shipment.
Payments
Please see the icons at the bottom of our website for an overview of available payment methods.
Yes, we offer Klarna for post-payment.
Yes, we use advanced security measures to protect your payment details. Payments are processed encrypted via reliable and certified payment providers.
SHIPPING & DELIVERY
Shipping costs are calculated at checkout and depend on the country in which your order is placed.
Please see our Shipping & Delivery page for delivery times per country. The expected delivery time is also shown in the checkout.
RETURNS & EXCHANGES
You can return or exchange an item via our returns portal .
You have 30 days to exchange or return an item.
CUSTOMER SERVICE & CONTACT
You can reach us via:
- Chat
- Social media
Please see our contact page for all options.